Summary: 4ph collects only the personal data necessary to operate a safe, compliant, and enjoyable gaming platform for Filipino players. We do not sell your data to third parties. We are bound by the Data Privacy Act of the Philippines (Republic Act No. 10173) and its Implementing Rules and Regulations. This policy applies to all users of the 4ph website, mobile application, and related services.
4ph ("we," "us," or "our") is committed to protecting the privacy and personal data of every player who uses our platform. This Privacy Policy describes how 4ph collects, uses, stores, shares, and protects personal information in connection with the operation of the 4ph online casino and sports betting platform, accessible at 4ph.app.
This Privacy Policy is issued in compliance with Republic Act No. 10173, also known as the Data Privacy Act of 2012 (DPA), and its Implementing Rules and Regulations, as enforced by the National Privacy Commission (NPC) of the Philippines. It should be read together with our Terms & Conditions.
By registering an account on 4ph or by continuing to use the Platform after this policy has been made available to you, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this policy, you should discontinue use of the Platform and contact us to request account closure.
We may update this Privacy Policy from time to time. The most current version will always be available on this page, with the "Last Updated" date clearly indicated at the top. Material changes will be communicated to registered players via email or through a prominent notice on the Platform.
4ph collects several categories of personal data to provide, maintain, and improve our services. The types of data we collect include:
When you create an account on 4ph, we collect:
To comply with Philippine anti-money laundering regulations and PAGCOR requirements, we collect:
When you deposit or withdraw funds, we collect:
To operate the platform and ensure fair play, we automatically collect:
When you access the 4ph Platform, we automatically collect:
When you contact our support team or communicate with us, we collect:
| Data Category | Examples | Collection Method |
|---|---|---|
| Registration Data | Name, email, mobile, address | Provided by you during signup |
| KYC Documents | ID scans, proof of address | Uploaded by you for verification |
| Payment Data | GCash number, bank account | Provided during deposit/withdrawal |
| Gaming Activity | Bets placed, games played | Automatically logged by platform |
| Technical Data | IP address, device type, browser | Automatically collected via cookies |
| Communications | Support messages, chat logs | Recorded during interactions |
4ph processes your personal data for the following purposes:
You may opt out of marketing communications at any time by clicking the "unsubscribe" link in any promotional email or by adjusting your communication preferences in your account settings.
Under the Data Privacy Act of the Philippines, 4ph processes your personal data based on the following legal grounds:
4ph does not sell, rent, or trade your personal data to third parties for their marketing purposes. We may share your data only in the following limited circumstances:
We engage trusted third-party service providers to perform functions on our behalf, including payment processing (GCash, PayMaya, bank partners), identity verification services, cloud hosting, customer support platforms, and analytics tools. These providers are contractually bound to process your data only as instructed by 4ph and to maintain appropriate security measures.
We may disclose your personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), or other Philippine government agencies when required by law or in response to valid legal requests, court orders, or subpoenas.
We may share data with fraud prevention agencies, law enforcement, and legal advisors when necessary to detect, prevent, or investigate fraud, money laundering, or other illegal activities, or to protect the rights, property, and safety of 4ph, our players, or the public.
In the event of a merger, acquisition, reorganization, or sale of assets, your personal data may be transferred to the acquiring entity, subject to the same privacy protections outlined in this policy. You will be notified of any such change in ownership or control of your personal data.
No Data Selling: 4ph will never sell your personal data to advertisers, data brokers, or other third parties. Your data is used solely to operate the Platform and comply with legal obligations.
4ph uses cookies and similar tracking technologies to enhance your experience on the Platform. Cookies are small text files stored on your device that help us recognize you, remember your preferences, and analyze how you use the Platform.
You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the Platform. For more details, please refer to your browser's help documentation.
4ph retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by Philippine law.
After the applicable retention period, personal data is securely deleted or anonymized in accordance with industry best practices.
4ph implements robust technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. Our security measures include:
While we take every reasonable precaution to protect your data, no method of transmission over the internet or electronic storage is 100% secure. You are responsible for maintaining the confidentiality of your account credentials and for notifying us immediately if you suspect unauthorized access to your account.
Under the Data Privacy Act of the Philippines (Republic Act No. 10173), you have the following rights with respect to your personal data:
You have the right to be informed about how your personal data is collected, used, and shared. This Privacy Policy serves as our primary means of providing that information.
You have the right to request a copy of the personal data we hold about you. You can access most of your data directly through your account dashboard. For additional information, contact our Data Protection Officer.
You have the right to request correction of inaccurate or incomplete personal data. You can update most account information directly in your account settings. For changes to verified KYC data, please contact support.
You have the right to request deletion of your personal data under certain circumstances, such as when the data is no longer necessary for the purposes for which it was collected. Note that we may be required to retain certain data to comply with legal obligations.
You have the right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests. You can opt out of marketing communications at any time.
You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit that data to another service provider where technically feasible.
Where processing is based on your consent, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.
If you believe your data privacy rights have been violated, you have the right to file a complaint with the National Privacy Commission of the Philippines. Contact details are available at privacy.gov.ph.
Exercising Your Rights: To exercise any of these rights, please contact our Data Protection Officer at [email protected] or through the contact form in your account dashboard. We will respond to your request within fifteen (15) days as required by the Data Privacy Act.
The 4ph Platform is intended solely for individuals who are 21 years of age or older. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that we have inadvertently collected personal data from a minor, we will take immediate steps to delete that data and close the associated account.
If you are a parent or guardian and believe that your child has provided personal data to 4ph, please contact us immediately at [email protected] so that we can take appropriate action.
4ph primarily stores and processes personal data within the Philippines. However, some of our service providers (such as cloud hosting and payment processors) may be located outside the Philippines. When we transfer data internationally, we ensure that appropriate safeguards are in place, such as:
By using the 4ph Platform, you consent to the transfer of your personal data to jurisdictions outside the Philippines where necessary to provide our services, subject to the protections described in this policy.
4ph reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, legal requirements, or business operations. When we make material changes, we will:
Your continued use of the Platform after the effective date of any changes constitutes your acceptance of the revised Privacy Policy. If you do not agree to the changes, you should discontinue use of the Platform and may request account closure and data deletion in accordance with Section 9.
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal data.
If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data, please contact our Data Protection Officer (DPO):
Data Protection Officer
4ph Online Casino
Email: [email protected]
General Support: [email protected]
Our DPO is responsible for overseeing compliance with the Data Privacy Act and addressing all data privacy inquiries. We aim to respond to all requests within fifteen (15) days as required by Philippine law.
For general customer support inquiries unrelated to data privacy, please use the live chat feature on the Platform or email [email protected]. Our support team is available 24 hours a day, 7 days a week.
National Privacy Commission: If you are not satisfied with our response to your data privacy concern, you have the right to file a complaint with the National Privacy Commission of the Philippines. Visit privacy.gov.ph for contact information and complaint procedures.
Under Philippine law, you have full control over your personal data. Here's what you can do with a single request to our Data Protection Officer.
Request a complete copy of all personal data we hold about you, delivered in a readable format within 15 days.
Update or correct any personal information that is outdated, incomplete, or incorrect directly from your account.
Ask us to delete your personal data when it's no longer needed, subject to legal retention requirements.
Opt out of marketing communications or object to data processing based on legitimate interests at any time.
Receive your data in a machine-readable format and transfer it to another service provider if you choose.
Revoke consent for data processing at any time without affecting the lawfulness of prior processing.
Every piece of data transmitted between your device and our servers is encrypted using bank-grade SSL/TLS protocols.
Your data is stored on hardened servers with multi-layer access controls, regular backups, and 24/7 monitoring.
Your password is never stored in plain text. We use industry-standard hashing algorithms — even 4ph staff can't see your password.
Only authorized personnel with a legitimate business need can access personal data, and all access is logged and audited.